OnlyDogsVPN — Privacy Policy
Last updated: October 16, 2025
Introduction
This Privacy Policy explains how OnlyDogsVPN collects, uses, and protects your personal information when you access, install, or use our services.
By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.
1. Processing of Your Personal Data
We collect and process certain personal data to provide and improve our services. This includes, but is not limited to:
- Account Information: Email, password, login history.
- Subscription Information: Plan, subscription ID, enabled features, etc.
- Payment Information: Billing info, transaction data, fraud prevention.
- Communication Data: Customer support emails, chats, calls (with consent).
- Service Usage Data: App and website analytics, logs, cookies, IPs.
- Referral & Promotional Data: Referral programs, contests, voluntary submissions.
- Social Network Data: Public profile info voluntarily provided.
2. Grounds for Processing Personal Data
- Contractual necessity: Providing services, processing subscriptions, securing operations.
- Legal obligations: Compliance with tax, accounting, or regulatory requirements.
- Consent: Marketing, promotions, contests, call recordings.
- Legitimate interests: Fraud prevention, technical security, service improvement.
3. Sharing Your Personal Data
We may share personal data with:
- Service Providers: Payment processing, email services, analytics, support.
- Partners: Distributors, resellers, app store partners.
- Advertising: Third-party ads, based on consent or aggregated info.
- Cross-border Transfers: Data may be processed internationally with safeguards.
4. Choices Related to Your Personal Data
You may:
- Request account deletion via app or website.
- Opt-out of marketing emails.
- Control cookies via browser settings.
- Contact support: [email protected]
5. Data Security
We implement physical, technical, and organizational measures to protect your personal data. Absolute security cannot be guaranteed.
6. Data Retention and Deletion
Personal data is retained only as long as necessary:
- Payment data: up to 10 years.
- Marketing emails: 1 year.
- Call recordings: up to 2 years.
7. Country-Specific Provisions
- EEA: GDPR rights.
- California: CCPA rights, data not sold.
- South Korea: Korea-specific Privacy Policy applies.
8. Contact Us
Email: [email protected]
Address: OnlyDogsVPN, 50 Street, Suite 32-D, Panama City, Panama
9. Children’s Data
OnlyDogsVPN does not knowingly collect data from users under 18. Any accidental collection will be deleted promptly.
10. Other Terms
You are responsible for your actions online. Links to other websites are not governed by this Privacy Policy. Updates may occur; continued use implies acceptance.