How We Can Help
1
Connection Issues
Guidance for connection failures, drops, or slow speeds.
2
Account & Subscription
Support with payments, renewals, refunds, and device management.
3
Privacy & Security
Information about data handling, logging policy, and encryption security.
4
FAQ
Setup instructions, troubleshooting, and compatibility notes.
Contact Support
When you email us, please include your issue details, device model, OS version, and any error messages or screenshots. This helps us identify problems faster.
Before You Send
- Be clear: steps + expected result + actual result
- Attach screenshots or logs if possible
- Include your device model and app version